My trash/recycle was missed! What do I do?
Was your cart out by 7:00 a.m.? Were there any obstructions (cars, dumpsters, etc.) closer than 4 feet from your cart? Was the trash/recycle over-filled (lid not closed)? These are some reasons trash/recycle would purposely not be emptied, however, the driver should have left an orange tag letting you know. If there is no apparent reason your cart was missed, please call (805) 986-6650 and let us know. If the trash/recycle was missed by mistake, we can send a driver to empty it for no charge before close of business the next day. If there was a reason the cart could not be emptied, we can still return to empty it for a charge of $17.14 (added to your Water/Sewer/Trash bill) per cart, once the problem is ratified. Please call (805) 986-6650 to request a driver to come back.

Show All Answers

1. What services does the Solid Waste Division offer?
2. What is included with basic Residential Solid Waste & Recycling Service?
3. My trash/recycle was missed! What do I do?
4. How can I get my cracked/broken trash or recycle cart replaced?
5. How do I arrange for a large-item pick-up?
6. How do I rent a temporary 3 or 6-yard trash bin, or a 13, 20 or 40-yard rolloff?
7. How do I dispose of old medications properly?
8. I forgot to put my trash carts out on time! What do I do?
9. The Solid Waste driver put a ‘tag’ on my cart! The tag says there was a car blocking the cart. What do I do?
10. What items can I place in my recycling cart?
11. Where can I properly dispose of Latex Paint, Antifreeze, Car and Boat Batteries, Motor Oil and Oil Filters?
12. What can I do with all my “other” Household Hazardous Wastes, such as oil-based paint, paint products, household cleaners, and pesticides?
13. Where do I recycle my computer or other electronic items?
14. Where can I donate or find recyclable items that are still usable but don't belong or fit in my recycle cart?
15. How often is the beach cleaned?
16. How do I volunteer for Coastal Clean Up Day?