To start new or cancel existing service, please contact the Utility Billing department at (805) 986-6524 during regular business hours. To set up a same-day request, please call before 12pm for guaranteed service.
8am - 5pm Monday through Thursday and alternating Fridays. Closed weekends, holidays and every other Friday.
-new - federal Low Income Household Water Assistance Program (LIHWAP)
The new federal Low Income Household Water Assistance Program (LIHWAP) will provide financial assistance to low-income Californians to help manage their residential water utility costs. Established by Congress in December 2020, this federally funded program will help low-income households pay down their outstanding water bills. California has been allocated $116 million in one-time funding to provide LIHWAP assistance.
Eligible households may receive up to $2,000 in financial assistance to pay the past due amount plus current charges, fees, and taxes.
residential water and wastewater utility payment assistance
Community Action of Ventura County, Inc. offers residential water and wastewater utility payment assistance to low-income Californians. They can be contacted at (805) 436-4000. Additional information may be found at: www.ca-vc.org