Online Access - Click2Gov

Set Up Online Access

• Visit the Click2Gov website
• You must have an email account. If you don't have an email account, free email account services are offered through Hotmail, Yahoo Mail, or Gmail.
• Find your recent utility bill.
• With the utility bill you are going to create a PIN by filling out the required fields:
  • Account Number  (exactly as it appears on your bill) 
  • Cycle-Route (exactly as it appears on your bill)
• After completing the form, press "submit." This will verify your information and send you a verification email.
• Go to your email account mailbox and open the verification email.
• In this email write down your PIN in a secure place and follow the provided link to sign on.
• Fill in the Account Number (located on your utility bill) and the new PIN that you received in the verification email.

Make a Single Payment 

• Visit the Click2Gov website
• Log in using your Account Number (located on your utility bill) and your secured PIN.
• Click on the "pay now" Button located on the left side of the page.
• Enter the Payment Amount, then click "continue."
• View any additional Charges, then click "continue."
• Confirm current charges, if correct, click "pay now."
• Enter credit card and personal information, click "continue."
• Verify transaction overview, click "complete transaction."

Recurring Payment with a Check or Credit Card 

• Visit the Click2Gov website
• Log in using your Account Number (located on your utility bill) and your secured PIN.
• Click on the "Auto Pay" Button located on the left side of the page.
• Click on the "enroll" Button located on the left side of the page.
• Choose an item from your billfold either "Other ACH" for payment with a checking account or "other CC" for payment with a credit card.
• Enter the routing number and checking account number for a payment with a checking account
  • Or
    Enter credit card and personal information, click "continue."
    Click on the "Accept" square.
    Click "Ok."