Online Access - Click2Gov

Set Up Online Access

  • Visit the Click2Gov website
  • You must have an email account. If you don’t have an email account, free email account services are offered through Hotmail, Yahoo Mail, or Gmail.
  • Find your recent utility bill.
  • With the utility bill you are going to create a PIN by filling out the required fields:
    • Account Number  (exactly as it appears on your bill) 
    • Cycle-Route (exactly as it appears on your bill)
  • After completing the form, press "submit." This will verify your information and send you a verification email.
  • Go to your email account mailbox and open the verification email.
  • In this email write down your PIN in a secure place and follow the provided link to sign on.
  • Fill in the Account Number (located on your utility bill) and the new PIN that you received in the verification email.

Make a Single Payment 

  • Visit the Click2Gov website
  • Log in using your Account Number (located on your utility bill) and your secured PIN.
  • Click on the "pay now" Button located on the left side of the page.
  • Enter the Payment Amount, then click "continue."
  • View any additional Charges, then click "continue."
  • Confirm current charges, if correct, click "pay now."
  • Enter credit card and personal information, click "continue."
  • Verify transaction overview, click "complete transaction."

Recurring Payment with a Check or Credit Card 

  • Visit the Click2Gov website
  • Log in using your Account Number (located on your utility bill) and your secured PIN.
  • Click on the "Auto Pay" Button located on the left side of the page.
  • Click on the "enroll" Button located on the left side of the page.
  • Choose an item from your billfold either "Other ACH" for payment with a checking account or "other CC" for payment with a credit card.
  • Enter the routing number and checking account number for a payment with a checking account
    • Or
      Enter credit card and personal information, click "continue."
      Click on the "Accept" square.
      Click "Ok."